+86-18826241798  |    +86 020 2262 6603  |    oversea2@pearlelectric.com

Smart Support, Expert Service, Reliable Partner

Home » Support

Pre-sales support

Before you make a decision, we offer comprehensive pre-sales support to help you understand our products and services better.
Professional Consultation: Our online customer service is always available to answer your questions, provide product information, feature introductions, and usage recommendations.
Customized Solutions: We tailor solutions to meet your specific needs, ensuring they fit your unique requirements.
Free Demos: Experience the product features and operation processes through online demonstrations to see the actual results.
Transparent Pricing: We provide clear quotations with detailed cost breakdowns, ensuring no hidden fees and giving you peace of mind.

After-Sales Service

Our dedicated after-sales team is committed to providing you with reliable and efficient support.
Professional Team: We have a specialized customer service team with 23 experienced members, including 10 engineers and 13 technicians, all certified to meet the demands of both offshore and onshore wind energy services (GWO credentials).
Timely Response: We promise to respond within 8 hours of receiving your feedback and provide a solution within 48 hours.
Remote Support: Quick technical assistance is available through remote guidance via instant messaging groups (WeChat, Teams, WhatsApp).

Contact Information

Tel: 0086 020 2262 6603
Mob: 0086 188 2624 1798
Address: No. 220, Tanxin Road, Dagang Town, Nansha District, GuangZhou, China

Quick Links

Products Category

Form Name
Copyright  2025 Pearl Electric. All rights reserved.